Privacy Policy

This Privacy Policy explains how Covenant Counseling Services, LLC ("we," "us," or "our"), operating The Whole Leader Assessment, The Whole Leader Community, and 1:1 coaching offered by Dr. Teneka G. Miles, collects, uses, and protects your information when you visit this website, take the assessment, book a call, or join a program.

Information we collect

• Information you provide: your name, email address, phone number, billing details, answers to booking questions, and anything you share in the community.
• Assessment responses and results: your answers to The Whole Leader Assessment and the results calculated from them, such as your temperament, attachment wiring, threat response, relational profile, and domain scores.
• Payment information: payments are processed by our third-party payment processor (Stripe). We do not store your full card number.
• Usage information: pages visited, device and browser type, IP address, and similar data collected through cookies, local browser storage, and analytics tools.

How we use your information

• To deliver your assessment results and a personal follow-up from Dr. Miles and her team
• To recommend resources, programs, or coaching that fit your results
• To reach out personally if your responses suggest you may need extra care or support
• To process payments and send receipts, booking confirmations, and account notices
• To send updates, resources, and offers related to our programs (you may unsubscribe at any time)
• To improve the assessment, our programs, and our communications, including in summarized, de-identified form
• To comply with legal obligations

Your assessment data

Your assessment responses are shared only with Dr. Miles and the team members who support her work. We treat them as confidential. The assessment is a coaching tool, not a clinical record, and taking it does not create a counselor-client relationship.

How we share information

We do not sell your personal information. We share it only with service providers who help us operate our business (such as our website, assessment hosting, CRM and course platform, email and text provider, and payment processor), when required by law, or to protect our rights.

Cookies and browser storage

We use cookies and similar technologies, including your browser's local storage, to operate the site, save your assessment progress so you can pause and resume, carry your results to the next page, and understand how visitors use our pages. You can clear these through your browser settings.

Email and text messages

If you opt in, we may send you emails or text messages about your assessment, bookings, and programs. Message frequency varies. Message and data rates may apply. You can unsubscribe from emails using the link in any message, and reply STOP to opt out of texts or HELP for help. We do not share your mobile number or text opt-in consent with third parties for their marketing purposes.

Data security and retention

We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes described here or as required by law.

Your choices and rights

You may request access to, correction of, or deletion of your personal information, including your assessment results, by contacting us. Depending on where you live, you may have additional rights under applicable law.

Children's privacy

Our assessment and programs are intended for adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. Changes take effect when posted on this page.

Contact

Covenant Counseling Services, LLC · [MAILING ADDRESS] · [email protected]